Hi there.

If the answer to any of your questions is on this page, we will consider your email replied to. Thanks.


THE ROTORUA HALF HAS A NO REFUND POLICY.
At time of registration, you were given the option to purchase transfer insurance to the next year. Here is what you offered:

"Choose this option if you think you may need to withdraw and transfer to next year. Only those who have purchased transfer insurance are eligible for a transfer."

If you didn’t choose this option, your entry will NOT be transferred (fair's, fair mate). Our policy is no refund nor no changes to another person regardless of circumstance. Someone can collect your awesome race pack on the Friday or Saturday,

If you have transfer insurance and would like to transfer to next year, you can do so now by CLICKING HERE.


HOW CAN I CHECK MY REGISTRATION?

CLICK HERE for the start list.


CHANGE FROM AN INDIVIDUAL TO A TEAM

We have simplified the process for changing from an individual to a team. Here is what you have to do:

1. Have a good look at yourself in the mirror, give yourself an uppercut and stay as an individual.

2. Chop down to the Quarter, Aqua Beer or Run. Do this HERE.

If the uppercut didn't work, here is what you need to do to change to a team.

This can be done at registration at Holiday Inn from 4 PM.

1. Bring along a box of Hagen (because my wanker water course director only takes beer as payment). If you are adding one person to your team - it is a box of Hagen. If you are adding two people to your team it is two boxes of Hagen. In return we will give the new team member(s) a longsleeve T-shirt.


CHANGES FROM HALF TO QUARTER
You can change from the Half to the Quarter by CLICKING HERE


TEAM MEMBER CHANGES OTHER CHANGES
You can change down distances, change team type, change team members or vote for Donald Trump by CLICKING HERE

If you have another query, the team will look at your email and respond within 72 hours. 

Kind regards, 
The team at Brand New Day.

 

Name *
Name